Improved Patient Intake
A Custom Application Streamlines Costs and Improves Patient Experience
The patient intake process can be cumbersome with diagnosis, forms, insurance, and other processes that slow down the ability to process a patient through the system quickly while delivering superior care.
Inefficient processes were surrounding the patient intake process, coupled with a technology platform that was not designed to disperse data made it difficult for management to gain critical insights on key metrics that impacted this organizations ability to improve intake time and compete nationally.
Our strategy, business analyst and technology consultants started by observing the environment to interpret the extent of the issues. We looked at how they were engaging technology as a part of their process for processing patients through the system.
A model designed in an application was suggested for streamlining the patient intake system to improve intake processes such as getting the patient to the right doctor and to more effectively communicate with outside organizations like insurance and suppliers. The application would streamline the consolidation of data and provide awareness to key business indicators.
An application for tracking patient intake across all 60 clinics improved patient experience and reduced costs due to more efficient processing. Consolidation of the company's data structure allowed the executive team a vital vision into the organizations market position, moving this organization from a regional to national provider across many competitive markets.
Matt is President & CEO of Tridius.
He’s head of Digital Transformation, People First Strategy, our Advanced Cloud Solutions Powered by Microsoft Azure.
Matthew has been in the information technology industry for 25 + years and served numerous leadership capacities including CEO. Previously, Matthew was a member of the original launch team for Fandango.com and functioned as program manager navigating multiple stakeholder interests including investors, theaters chains, content suppliers and the software development teams.
Matthew also served as the CIO for Hicks, Muse, Tate & Furst where he was responsible for IT strategy, enterprise applications and building a global service delivery team.
During challenging transitional periods for companies, Matthew has stepped in on an interim basis to fill the role of CIO, CTO, and CEO for technology, medical, financial and commercial real estate companies.